Services

Services provided by NetGration.

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  Bilingual IT Solutions (English/Japanese)

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  Hardware and Software Procurement

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  Bilingual Help Desk and Remote Support

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  Liaison with Head Office

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  Managing 3rd Party Suppliers

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  Smart Phone Support

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  Stores 2 -Retail Management System

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  Virus Protection

• Service 1
  Bilingual IT Solutions (English/Japanese). Your IT One Stop Provider.

  NetGration is a Bilingual (English/Japanese) Systems Integrator, IT Consulting and Outsourcing Company covering the whole of Japan.
  We have extensive experience in IT Consulting, Project Management, Office moves/setups & ongoing Suport Services specially
  customised to client needs.
  NetGration can design and implement your IT infrastructure which includes the setup of Servers, PC's, MFP's, Access Points, Firewall's
  and VPN's.
  Not only is it important to have the right hardware configured properly, NetGration also ensures that the right software is in place
  and again configured properly.
  NetGration also recommends regular on-site visits to apply patches, do a health check of the system along with other preventative
  maintenance tasks to reduce the risks of a failure.

  

• Service 2
  Hardware and Software Procurement.

  NetGration can provide our clients with the Hardware and Software that they need relieving them of the problem of dealing with
  multiple vendors.
  It often requires a lot of technical knowledge to know what to ask the vendors for and decipher the quotations to be sure that you
  are getting the right items for your system.
  As NetGration deals with all of these items it takes a huge weight off our clients shoulders so that they can focus on their business
  and not waste resources in this area.

  

• Service 3
  Bilingual Help Desk and Remote Support.

  NetGration's Help Desk gives our clients direct access to our experienced Bilingual IT Consultants who can remote to their IT systems
  to quickly remedy problems.
  If there is a hardware problem we deal directly with the repair companies and make all of the arrangements for you.
  No ticket based system or hidden charges.
  Support is unlimited so you can feel free to contact us no matter how minor the problem.

  

• Service 4
  Liaison with Head Office.

  Think of NetGration as your very own IT Manager.
  As such we stay in close contact with your Head Office IT Department.
  By doing so we can keep up to date with your Corporate IT Standards, better deal with IT problems related to Head Office IT Systems
  and proceed smoothly with IT Projects.
  So you no longer have to be the in between person between Head Office IT and local IT as our IT Consultants can communicate directly with
  your Head Office IT letting you concentrate on your business.

  

• Service 5
  Managing 3rd Party Suppliers.

  NetGration can arrange for Electric Cabling, LAN Cabling, Telephone Systems, etc., for your Japan Office.
  We take care of all of the technical issues and manage the implementations.

  

• Service 6
  Smart Phone and Tablet Support.

  Problems with email or other settings on your Smart Phone or Tablet?
  NetGration can setup your device with your email accounts and other applications that you need to use.
  When purchasing a Smart Phone or Tablet it can often be difficult to decide what type of device to get, examples of the types of devices
  available are;
  iPhone
  iPad
  a Smart Phone that runs on Android
  a Smart Phone that runs on Windows
  BlackBerry
  a Tablet that runs on Windows

  

• Service 7
  Stores2. Retail Management System.

  Stores2 is a Retail Management System made by Fortech Italia.
  Stores2 is available in many languages including English and Japanese.
  Stores2 is THE solution for shops management and includes POS sales module, warehouses, inventories, statistics, etc.
  Stores2 Brochure

  

• Service 8
  Virus Protection

  Viruses can strike at any time without warning and can put a system into an unusable state. This costs companies, not only in lost
  productivity but there is the cost of correcting the system. Also once a virus gets into the system it spreads very quickly and can
  stop a corporate network very quickly. That's why it is very important to have a comprehensive Antivirus protection system in place.
  At NetGration we believe strongly that a comprehensive Antivirus protection system is not only cost worthy but a vital part of
  Network Security. Not only PC’s but Email Servers, etc., including other areas of the network need Antivirus protection with regular
  program and definition updates as there are new viruses detected daily.